Privacy policy

Effective Date: November 16, 2025

Welcome to China Craft Studio (“we,” “us,” or “our”). We are committed to protecting your privacy and respecting your control over your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website, place an order, or contact us.

1. Information We Collect

When you use our website ( https://chinacraftstudio.com/ ), we may collect the following types of information:

  • Contact Details: such as your name, email address, shipping address, and phone number (e.g., via contact forms or order submissions);
  • Order Information: including products purchased, payment details (processed securely via PayPal—we do not store credit card data directly), and delivery address;
  • Technical Data: such as IP address, browser type, device information, pages visited, and timestamps (collected via cookies or similar technologies);
  • Communication Content: messages you send us via email, WhatsApp, or social media.

2. How We Use Your Information

We use your personal information only for legitimate purposes, including:

  • Processing and fulfilling your orders;
  • Communicating with you about order status, shipping updates, or after-sales service;
  • Responding to your inquiries or support requests;
  • Improving our website functionality and user experience;
  • Complying with applicable laws and regulations.

3. Sharing and Disclosure

We do not sell, rent, or otherwise disclose your personal information to unrelated third parties. However, we may share data in the following circumstances:

  • Payment Processing: We exclusively use PayPal for payments. Your payment information is handled directly by PayPal and governed by their privacy policy;
  • Shipping Services: To deliver your order, we provide necessary recipient details to carriers (e.g., USPS, Canada Post);
  • Legal Compliance: If required by law enforcement or to protect our legal rights or those of others.

4. Data Security

We implement reasonable technical and organizational measures (such as encryption and access controls) to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data;
  • Withdraw consent (e.g., for marketing communications);
  • Request restriction of processing or obtain a copy of your data;
  • Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, though this may affect certain site functionalities.

7. Policy Updates

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please reach out to us via:

Thank you for trusting China Craft Studio!